Customer Services

Here you will find the answers to our most frequently asked questions. Simply click on any of the questions below to see the response.

popular questions.........


General enquiries

My orders



Buying a gift voucher

Redeeming a gift voucher

Refunds & returns


How can I contact you?

If you have a question about any products on out site, or perhaps a general question, simply complete our contact form.

If you wish to enquire about an order you have already made, please contact by signing in to your account. You can do this by following the instructions in your 'order confirmed' or 'order dispatched' emails.

For other enquiries, please click here.

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Question about my order

If you have a question about your order please visit the "View Order Status" section of your account on our site.  Or access it directly here

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